Contact us

Purdue Pharma Headquarters in Stamford, Connecticut

Main Number: 203-588-8000

For medical questions or information on a Purdue product:

  • Call Medical Information: 888-726-7535 and select option 1
  • If you are a healthcare professional in the United States or Puerto Rico and would like to submit a request to Medical Information, go to Ask Purdue Medical
  • If you are a patient or caregiver and would like to submit a question to Medical Information, go to Ask Purdue Medical

To report adverse events from a Purdue product:

  • Call Drug Safety & Pharmacovigilance: 888-726-7535 and select option 2
  • Report a side effect from a Purdue product
  • Send an email to report an adverse or unwanted experience (side effect) associated with the use of a Purdue product to Drug Safety and Pharmacovigilance or AE Report to: AEReport2@pharma.com

To report product quality complaints:

For Wholesalers, Distributors & Pharmacies

For information on order placement, returns and credits, or product availability:

Public Affairs and Media Relations203-588-7530
Licensing & Business Development: email partnering@pharma.com

To report any suspected violations of ethics, law, or Purdue policy:

  • Call the Ethics & Compliance Hotline: 877-PURDUE1 (877-787-3831) toll-free, 24 hours a day
  • Callers may choose to remain anonymous and will be protected from retaliation in any form

For phone numbers of other Purdue locations, see Locations & Operations.